Terms of Use

Terms of Service

Welcome to themaplebox.com (the “Site”) is an interactive online service operated by The Naturalist Publishing Corp. (“us”, “we”, or “our”).

These Terms of Service apply to all visitors to and users of the Site (“Users”), whether or not you have registered or subscribed for any of the products offered on the Site, including any mobile version thereof, or have contributed User Content, as defined below. By accessing or using the Site, you signify that you have read, understand and agree to be bound by these Terms of Service ("Terms of Use" or “Agreement”). You also agree to be bound by these Terms of Service, if you post themaplebox.com links on your site, whether or not you are a registered member of themaplebox.com.

We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these Terms of Service at any time. If we do this, we will post the changes to these Terms of Service on this page and will indicate at the top of this page the date these terms were last revised. Your continued use of the Service or the Site after any such changes are posted constitutes your acceptance of the new Terms of Service. If you do not agree to abide by these or any future Terms of Service, do not use or access (or continue to use or access) the Service or the Site. We will make reasonable efforts to notify registered users and subscribers of material changes to these Terms of Service by email or other regular communications, but it is your responsibility to regularly check the Site to determine if there have been changes to these Terms of Service and to review such changes.

Please read these Terms of Service and Privacy Policy carefully as they contain important information regarding your legal rights, remedies and obligations. These include various limitations and exclusions, and a dispute resolution clause that governs how disputed will be resolved.

The Naturalist Publishing offers a recurrent subscription package titled “The Maple Box”. There are two different billing options: $39 per month ($39 x 3 months = $117 total cost per box), or $98.01 every 3 months. This subscription box has automatic payments that are deducted from the members supplied payment method on the same date monthly or quarterly depending on subscription term chosen by the member. For example, if you purchase your membership on January 15 using the monthly term, you will be billed on the 15th of each proceeding calendar month as long as you are a member, until you cancel your subscription. Likewise, if you are on the quarterly plan, you will be billed every 90 days after your initial purchase. Please notice the charge on your credit card will appear as "The Naturalist Publish".

The monthly subscription has an initial and recurring payment feature, and you accept responsibility for all recurring charges prior to cancellation (if you choose to do so). Your subscription will be automatically extended for successive monthly periods, at the then-current subscription rate. To cancel your Monthly Subscription at any time you must email or call us before your next billing cycle, and we will cancel your subscription. If you cancel, you may use your subscription until the end of your then-current subscription term. The Naturalist Publishing may make monthly charges without further authorization from you, until you provide prior notice that you have terminated this authorization or wish to change your payment method. Such notice will not affect charges submitted before The Naturalist Publishing reasonably could act.

By purchasing a Quarterly Subscription to The Maple Box, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation (if you choose to do so). Your subscription will be automatically extended for successive quarterly periods, at the then-current subscription rate. To cancel your Quarterly Subscription at any time, you must email or call us before your next billing cycle, and we will cancel your subscription. If you cancel, you may use your subscription until the end of your then-current subscription term. The Naturalist Publishing may make quarterly charges without further authorization from you, until you provide prior notice that you have terminated this authorization or wish to change your payment method. Such notice will not affect charges submitted before The Naturalist Publishing reasonably could act.

Shipping in Canada is included in the price, and boxes ship with Canada Post. Shipping to the US is a discounted rate of $20, and boxes ship with DHL Express. All prices are in Canadian dollars. Taxes will be added where applicable.

All subscription packages are designed for individual budgets, goals, and incentivized motivation to purchase the subscription packages.

Please note that we offer a 100% money-back guarantee to every subscriber on their first box. After you receive your first box, if you don't think it was worth your money, email us at hello@themaplebox.com for a full refund*.

* Box must be returned (return shipping cost not included) with all of its original items in unused condition, and you must notify us within 7 days of receiving the box. We only offer a full refund on the first box you receive in your subscription. Box must be shipped back to the address below within 21 days of receiving it:

The Naturalist Publishing
PO Box 45108
Vancouver, BC  V6S 2M8
Canada

Privacy Policy

This document governs the manner in which The Naturalist Publishing Corp. collects, uses, maintains and discloses information collected from users (each, a “User”) of the themaplebox.com website (“Site”). This document applies to the Site and all products and services offered by The Naturalist Publishing.

By using this Site and any of our products and services, you acknowledge that you have read, accepted and agree to our terms.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, place an order, respond to a survey, email or call us. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

We may collect non-personal identification information about Users whenever they interact with our Site. We use this information to monitor and improve our websites. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system, browser type and the Internet service providers utilized, information about your visits to and your activity on our Site including content you view and interact with, the address of the website you arrived from and other clickstream behavior (including pages you view, links you click, products you click on, the length of your browsing session, your IP (Internet Protocol) address and your device’s approximate location at the time of browsing). IP addresses are not linked to personally identifiable information.

When you purchase products offered through our website, we collect your credit card and other payment information. We use this information to process your orders, to better assist you when you visit or contact us in the future, as well as to improve our product offerings. Your credit card transaction is processed through a secure Payment Service Provider (Stripe) and your card data is not retained.

The shop is intended for Users who are sixteen (16) years of age or older, and any purchases made on the Site’s shop by a person fifteen (15) years of age or younger should be made under the supervision of a legal parent or guardian who is fully able and competent to comprehend and adhere to the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Agreement and on the shop, and to abide by and comply with this Agreement.

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. For more information, refer to the ICO website.

Google Analytics
Google operates the Google Display Network: a collection of millions of websites and mobile applications that are powered by display advertising, including many Google services like YouTube. To learn more about how Google collect and use information for online advertising, please visit http://www.google.com/intl/en/privacy.html

Facebook Connect
Facebook Developers is a social media platform that allows Facebook users to create Social Plugins, Graph APIs, and Social Channels, that enables websites to provide engaging social experiences to their users. https://www.facebook.com/about/privacy/

The Naturalist Publishing may collect and use Users’ personal information for the following purposes:

To improve customer service
The information you provide helps us respond to your customer service requests and support needs more efficiently.

To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To run a promotion, invite Users to an event, run a contest or conduct a survey
To send Users information they agreed to receive about topics we think will be of interest to them. To assess and analyze our market, customers, products, and services based on legitimate interests and to evaluate, review and improve our products and services.

For marketing and advertising purposes
Where we have the appropriate permissions, we may use your information to market and advertise products and services from The Naturalist Publishing and its advertising clients. We always try to give you relevant content, products, and services based on the information you share with us, however, if you would prefer to stop receiving marketing communications from us at any time, let us know by writing to hello@themaplebox.com or by following the opt-out instructions in the relevant communication. Please note that this will not stop you from receiving service messages from us regarding your account or use of products and services that you’ve purchased.

To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, promotions, offers, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. When an automatic payment is completed on a subscription, an order is generated to keep a record of the payment, securely.

We store personal information for only as long as we have a reason to keep it. The retention period depends upon the purpose for which we have received or collected the data and upon any legal obligations to retain the data.

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined herein. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We may also use your information in the following ways:
• when necessary for our employees, agents, subcontractors, suppliers or commercial partners to provide us with a related service or perform a task on our behalf. Any third parties employed by us to process your data on our behalf are subject to contractual obligations to protect the security of your data in accordance with the terms of this form;
• when we are of the opinion that it is necessary for other companies, financial institutions or institutions to enforce the law in the context of fraud prevention or detection;
• in the form of statistical aggregated information, including information relating to sales and web-usage, for advertisers and our business partners to monitor the efficacy of our business partnerships and to sell advertising. We may also pass such information onto reputable third parties for onward sale;
• in the event that The Naturalist Publishing is, or its assets are substantially, acquired by one or more third parties as a result of a merger, sale, consolidation or liquidation, then customer information may be one of the transferred assets;
• when necessary to pursue The Naturalist Publishing’s legitimate interests or when required or permitted by law.

Any distribution of your personal data by us to a carefully selected third party or to one of the third parties mentioned in the above list is in accordance with the provisions of the General Data Protection Regulation. Third parties may not use your personal data for purposes other than those we have recorded, in accordance with the purposes described in this document and third parties must have taken the security measures necessary for the protection of the personal data against unauthorized processing and against unintentional loss, destruction or damage to your personal data.

You have the right to view, edit or delete the personal data we have collected about you. Furthermore, you have the right to withdraw consent or to object to the processing of your personal data. And you have the right to data portability: this means that you can request that we send you, or another organization named by you, the personal data that we have about you in a computer file. Requests to view, edit, delete or port your personal data, and withdrawals of consent can be sent to hello@themaplebox.com.

We encourage all parents and guardians to educate minor’s in their care to share personal information in a safe and responsible manner when using our Site products and services. We do not intentionally collect information that relates to or originates from a minor, unless we have received the permission of the minor’s parent or guardian. If we are informed that a user of the products or services on our websites is a minor who does so without the consent of a parent or guardian, we will take reasonable and necessary measures to ensure that all information provided by the minor is expunged as soon as possible to ensure that this information is neither communicated to third parties nor used by us for direct marketing purposes or otherwise.

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and conditions.

All content appearing in this site is the exclusive property of The Naturalist Publishing Corp. and/or contributors operating under licensing agreements with The Naturalist Publishing, and is protected under international copyright laws. Content is not to be downloaded, reproduced, copied, stored, manipulated, projected, used or altered in any way, alone or with any other material, or by use of computer or other electronic means without the express written permission of The Naturalist Publishing. The use of any material as the basis for another creative concept is a violation of copyright.

The Naturalist Publishing has the discretion to update these terms and conditions at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you have any questions about these terms and conditions, the practices of this site, or your dealings with this site, please contact us at hello@themaplebox.com