At Maple we search, test, and curate the product collections that make life a little cozier, holistic, and more pleasurable. Each hand-picked product is made with love, intention, and of the highest quality. Always ethically-sourced and with a modern design aesthetic, these are things that you’d proudly display (or Instagram) and tell your friends about.
We want to inspire you to consume with intention. Our day to day lives are often shaped by the things that surround us. So come along the journey and let us share with you the stories behind each product that we select. Become a subscriber and receive a quarterly box filled with luxury organic and natural products that are both inspired by the True North, and that will inspire you to reinvigorate your body, mind, home, and spirit. The makers of each product draw on the wisdom of nature, and it’s this wisdom that can enliven and sustain us through the harsh, rugged beauty of our climate.
I cannot wait for you to receive your box! Yours truly,
Editor and co-founder of Maple magazine
Celebrate the seasonal palette of the True North, and bring the wisdom and beauty of nature into your everyday.
The Cozy Autumn edition begins shipping October 5th.
Each quarter, you'll receive a box brimming with 6-10 full-size natural and organic products for inspired wellness for the season, plus the latest issue of Maple magazine.
$98 per box (plus taxes + free shipping) for a $160 to $190 value.
What kind of items can I expect? A curated collection of natural and organic products for the body, mind, soul, and home, plus the latest issue of Maple magazine. Seasonally relevant, our winter and autumn boxes are sure to get you in the cozy frame of mind, while the spring and summer boxes will rejuvenate and enliven your body, inside and out.
Q&A about The Maple Box, with Katharine Herringer
Q: How are you operating in light of Covid-19?
A: The Summer edition is shipping July 29. We are closely monitoring the information and announcements surrounding Covid-19, and will make updates as needed here or through Instagram. We follow the guidelines set by the BC Ministry of Health, the BC Centre for Disease Control, and WorkSafe BC, and are working with our vendors to ensure precautions are taken. We encourage you to take extra precautions as well by wiping down with a disinfectant all packages you receive (from us and other companies) before opening and washing your hands after handling, even if this is not the main way the virus is spread.
Q: Is the price in Canadian dollars?
A: Yes! The Maple Box is priced in Canadian dollars.
Q: Is shipping included?
A: Shipping in Canada with Canada Post is included in the price. Shipping to the US with DHL Express is $25. We also ship to select countries in Central and South America, Europe, Asia, and Australia. Enter your shipping address during checkout to see if your chosen country is available for shipping, as well as the cost. All prices are in Canadian dollars.
Q: When can I expect my box?
A: Here is the delivery schedule for 2020-21:
Cozy Autumn edition: starts shipping October 5th
Winter Wellness edition: ships mid-January
Spring Rejuvenation edition: ships mid-April
Q: When will I be billed for my next box?
A: Your subscription is $98 per season, plus tax. You will be billed every 90 days, from the first date that you subscribed OR right before we ship your box, whichever comes first. The subscription is set to auto-renew, so your card will be automatically processed unless you cancel before your billing cycle begins again. In total, you will receive four editions of The Maple Box per year.
Q: Do I need to sign up for future editions of The Maple Box?
A: You only need to sign up once. The subscription is set to auto-renew, so you'll automatically receive future editions until you cancel.
Q: Is every box the same?
A: While each box of the seasonal theme is carefully curated by our editor, boxes may vary. There may be slight variations from box to box, for example in terms of the flavour or colour of a specific item, but all boxes will be virtually the same and of the same value.
Q: Are all the products made in Canada?
A: The concept of The Maple Box is "True North organic living”. Most of the products we curate for each edition are made in Canada, but not all. As an example, in a typical box of 8 products, we aim for 6 products to be made in Canada.
Q: Are the products in the box vegan?
A: We can not guarantee that all products are vegan, as we allow ingredients like beeswax and wool. We do however guarantee that products in the box are cruelty free, and ethically sourced and manufactured.
Q: I have a question. How can I contact The Maple Box team?
A: Our team members are happy to help you out Monday to Friday from 9:30 am to 4:30 pm Pacific Time. To email us, write to firstname.lastname@example.org. If you prefer to reach us by phone, call 1-888-655-0633. Please allow 48 hours (not including weekends or holidays) for our team to respond by email, or if you leave us a voicemail.
Q: How do I update my shipping or billing address?
A: Write to us at email@example.com. with your new address. If you prefer to reach us by phone, call 1-888-655-0633. Please allow 48 hours (not including weekends or holidays) for our team to respond by email, or if you leave us a voicemail.
Q: How do I return the box?
A: If you're not happy with your first box, please email us first at firstname.lastname@example.org. For a full refund, you must notify us within seven days of receiving your first box. We're not able to offer refunds after the first box. All items must be unused in its original condition, and be shipped back to us within 21 days (return shipping costs are not refunded) to the address below:
The Naturalist Publishing
PO Box 45108
Vancouver, BC V6S 2M8
Your satisfaction is important to us
To make subscribing to The Maple Box easy, we offer a 100% money-back guarantee to every subscriber on their first box. After you receive your first box, if you're not completely satisfied, email us at email@example.com or call 1-888-655-0633 for a full refund. The Maple Box must be returned (return shipping cost not included) with all of its original items in unused condition and you must notify us within 7 days of receiving the box. Boxes must be shipped back to this address within 21 days: The Naturalist Publishing, PO Box 45108, Vancouver, BC, V6S 2M8.