The Maple Box
The subscription box for True North organic luxury
The subscription box for True North organic luxury

 At Maple we search, test, and curate the product collections that make life a little cozier, holistic, and more pleasurable. Each hand-picked product is made with love, intention, and of the highest quality. Always ethically-sourced and with a modern design aesthetic, these are things that you’d proudly display (or Instagram) and tell your friends about.

We want to inspire you to consume with intention. Our day to day lives are often shaped by the things that surround us. So come along the journey and let us share with you the stories behind each product that we select. Become a subscriber and receive a quarterly box filled with luxury organic and natural products that are both inspired by the True North, and that will inspire you to reinvigorate your body, mind, home, and spirit. The makers of each product draw on the wisdom of nature, and it’s this wisdom that can enliven and sustain us through the harsh, rugged beauty of our climate.
I cannot wait for you to receive your box! Yours truly,

Katharine Herringer
Editor and co-founder of Maple magazine and The Naturalist Publishing

Celebrate the seasonal palette of the True North, and bring the wisdom and beauty of nature into your everyday.

We're currently in the season of the Cozy Autumn box. The next edition, our winter box, ships mid-January.

What's inside the box?

Each quarter, you'll receive a box brimming with 7-10 full-size natural and organic products for inspired wellness for the season, plus the latest issue of Maple magazine.

$98 per box (plus taxes + free shipping) for a $160 to $190 value.

What kind of items can I expect? A curated collection of natural and organic products for the body, mind, soul, and home, plus the latest issue of Maple magazine. Seasonally relevant, our winter and autumn boxes are sure to get you in the cozy frame of mind, while the spring and summer boxes will rejuvenate and enliven your body, inside and out.

Q&A about The Maple Box, with Katharine Herringer

Q: Is the price in Canadian dollars?

A: Yes! The Maple Box is priced in Canadian dollars.

Q: Is shipping included?
A: Shipping in Canada with Canada Post is included in the price. Shipping to the US is a discounted rate of $20 with DHL Express. Taxes will be added where applicable. All prices in Canadian dollars.

Q: I'm in Canada, am I going to pay duty or customs fees?
A: We're based in British Columbia and our boxes are packed and shipped from Vancouver. No duties or customs to pay within Canada.

Q: When can I expect my box?
A: Here is the delivery schedule for the 2019/2020 year: 
Winter edition: ships mid-January
Spring edition: ships mid-April
Summer edition: ships mid-July
Autumn/pre-holiday edition: ships mid-October

Q: When will I be billed for my next box?
A: Your subscription is $98.01 per season or $39 per month, plus tax, depending on the payment option you select. You will be billed every 90 or 30 days respectively, from the first date that you subscribed. The subscription is set to auto-renew, so your card will be automatically processed unless you cancel before your billing cycle begins again. Please note that the monthly payment option does not mean you will receive a box each month; it just means you can break down the cost monthly. With all payment options, you will receive a total of four editions of The Maple Box per year.

Q: How will the charge appear on my credit card?
A: The charge on your credit card will appear as "The Naturalist Publish". The Naturalist Publishing Corp. is the company behind Maple magazine and The Maple Box.

Q: Do I save by paying for the box quarterly?
A:
 With the quarterly subscription ($98.01 every 3 months), you save 16% over the monthly subscription ($39 monthly x 3 months = $117).

Q: Do I need to sign up for future editions of The Maple Box?
A: You only need to sign up once. The subscription is set to auto-renew, so you'll automatically receive future editions until you cancel.

Q: Is every box the same?
A: While each box of the seasonal theme is carefully curated by our editor, boxes may vary. There may be slight variations from box to box, in terms of the flavour or colour of a specific item, but all boxes will be virtually the same and of the same value.

Q: Are all the products made in Canada?
A: The concept of The Maple Box is "True North organic living”. Most of the products we curate for each edition are made in Canada, but not all. In a typical box made of 10 products, we aim between 6-8 products to be made in Canada.

Q: Are the products in the box vegan?
A: We can not guarantee that all products are vegan, as we allow ingredients like beeswax and wool. We do however guarantee that products in the box are cruelty free, and ethically sourced and manufactured.

Q: I have a question. How can I contact The Maple Box team?
A: Our team members are happy to help you out Monday to Friday from 9 am to 5 pm PT. To email us, write to hello@themaplebox.com. Please allow 2-3 working days for responses by email. If you need to reach us by phone, please leave us a message at 1-888-655-0633.

Q: How do I return the box?
A: If you're not happy with your first box, please email us first at hello@themaplebox.com. For a full refund, you must notify us within seven days of receiving your first box. We're not able to offer refunds after the first box. All items must be unused in its original condition, and be shipped back to us within 21 days (return shipping costs are not refunded) to the address below:
The Naturalist Publishing
PO Box 45108
Vancouver, BC  V6S 2M8
Canada

Your satisfaction is important to us

To make subscribing to The Maple Box easy, we offer a 100% money-back guarantee to every subscriber on their first box. After you receive your first box, if you don't think it was worth your money, email us for a full refund. The Maple Box must be returned (return shipping cost not included) with all of its original items in unused condition and you must notify us within 7 days of receiving the box. Boxes must be shipped back to this address within 21 days: The Naturalist Publishing, PO Box 45108, Vancouver, BC, V6S 2M8.